On a scale of 1 to 5 (1 being very poor, 5 being exceptional), how would you rank your overall experience with me?
What elements of the service I provided most impressed you?
Made it simple and easy. Recommend a lender that provided a great rate and great service. Enabled us to buy our home and focus on more important things than the finance
Are there any improvements to my service I could make?
Understanding of your needs: Excellent Knowledge and explanation of products: Excellent Courtesy and friendliness: Excellent Communication (i.e. keeping you up to date): Excellent Quality of service: Excellent
Did I keep you informed during the application and approval process?
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